Shipping policy

Shipping Policy

Last updated: 1/30/2025

Welcome to Love You So Studios! We’re committed to delivering your orders with care and efficiency. Below, you’ll find details on our shipping process, delivery times, and policies.

Processing & Shipping Times

  • Order Processing: All standard orders are processed within 2-5 business days (excluding weekends and holidays).

  • Standard Shipping: Estimated delivery within 5-10 business days after processing.

  • Expedited Shipping: If available, estimated delivery within 2-5 business days after processing.

  • You will receive a confirmation email with tracking information once your order ships.

Pre-Orders

  • Pre-order items are produced in limited quantities and will ship after the pre-order window closes and production is complete.

  • Estimated shipping timelines will be provided on the product page.

  • If you place an order containing both pre-order and in-stock items, your order will ship once all items are available. If you’d like in-stock items sooner, we recommend placing separate orders.

  • You will receive an email notification with tracking details once your pre-order ships.

Shipping Rates & Carriers

  • Shipping rates are calculated at checkout based on your location and selected shipping method.

  • We partner with major carriers such as USPS, UPS, and FedEx to ensure reliable delivery.

Domestic & International Shipping

  • U.S. Orders: We currently ship across all 50 states, U.S. territories, and military APO/FPO addresses.

  • International Orders: Shipping outside the U.S. is available in select regions. Additional customs fees, duties, or taxes may apply based on your country’s regulations. Customers are responsible for these fees.

Order Tracking

  • Once your order ships, you’ll receive an email with a tracking number.

  • Please allow 24-48 hours for tracking updates to reflect.

Shipping Delays

  • While we strive for timely deliveries, unexpected delays may occur due to high order volumes, carrier disruptions, or weather conditions.

  • If your order is delayed beyond the estimated delivery timeframe, please reach out to us at studios@loveyousostudios.com.

Lost, Stolen, or Damaged Packages

  • Lost or Stolen: Love You So Studios is not responsible for lost or stolen packages once marked as delivered. If you believe your package was lost or stolen, please file a claim with the carrier.

  • Damaged Items: If your order arrives damaged, contact us at studios@loveyousostudios.com within 7 days of delivery with photos, and we’ll work to resolve the issue.

Returns & Exchanges

For information on returns and exchanges, please refer to our [Return Policy].

Contact Us

If you have any questions about your order or shipping policies, feel free to reach out to us at studios@loveyousostudios.com.